Pengaruh Komunikasi Bisnis, Trust dan Pengalaman terhadap Niat Bertransaksi pada Bisnis Online
Keywords:
business communication, trust, e-commerceAbstract
This research aims to determine the influence of business communication courses, trust and experience on transaction intentions in online business. This research method used 145 Accounting students who had taken and passed the Business Communication course, both those who had and had never carried out transactions in online businesses, either via websites or e-commerce. The results of the research show that the variables of business communication and experience have no influence on the intention to transact in online business, while trust and experience have an influence on the intention to transact in online business.
References
Anwar, R. and Adidarma, W. (2016) ‘Pengaruh kepercayaan dan risiko pada minat beli belanja online’, Jurnal manajemen dan bisnis sriwijaya, 14(2), pp. 155–168.
Aprianto, N.E.K. (2021) ‘Peran teknologi informasi dan komunikasi dalam bisnis’, International Journal Administration Business & Organization, 2(1), pp. 8–15.
Asir, M. et al. (2022) Komunikasi Bisnis. Penerbit Widina.
Bidari, A.S. (2020) ‘Penyuluhan Hukum Tentang Peluang Dan Ancaman Bagi Konsumen Dalam Transaksi Online Di Indonesia’, Empowerment: Jurnal Pengabdian Masyarakat, 3(01).
Fauziah, F. (2020) ‘Strategi komunikasi bisnis online shop “shoppe” dalam meningkatkan penjualan’, Abiwara: Jurnal Vokasi Administrasi Bisnis, 1(2), pp. 45–53.
Hair, J.F. et al. (2021) Partial least squares structural equation modeling with R, Practical Assessment, Research and Evaluation. Switzerland: Springer Nature.
Lapian, S.J. and Roring, F. (2018) ‘Pengaruh kepercayaan, dan motivasi terhadap minat beli pengguna shoppe secara online pada anggota pemuda gmim zaitun mahakeret’, Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 6(4).
Luh, N. et al. (2018) ‘TERHADAP NIAT BELI ULANG SECARA ONLINE MELALUI KEPUASAN PELANGGAN ( Studi Pada Situs Online Berrybenka . com ) Fakultas Ekonomi dan Bisnis Universitas Udayana ( Unud ), Bali , Indonesia Perkembangan teknologi menyebabkan berbagai pekerjaan dapat diseleaik’, 7(10), pp. 5343–5378.
Mahkota, A.P. and Suyadi, I. (2014) ‘Pengaruh kepercayaan dan kenyamanan terhadap keputusan pembelian Online’, Jurnal Administrasi Bisnis (JAB), 8(2).
Oktaviani, S. (2022) ‘Pengaruh Kepercayaan Dan Pengalaman Pembelian Terhadap Minat Beli Secara Online (Studi Kasus Pada Toko Online Lazada)’, Journal Strategy of Management and Accounting Through Research and Technology (SMART), 1(2), pp. 37–45.
Praditya, A. (2019) ‘Pengaruh media sosial dan komunikasi bisnis terhadap perkembangan bisnis online shop’, Jurnal Semarak, 2(1), pp. 31–43.
Sekaran, U. and Roger, B. (2016) Research Methods For Business : A Skill-Building Approach, Sekaran dan Bougie.
Wen, C., Prybutok, V.R. and Xu, C. (2011) ‘The Keep An integrated model for customer online repurchase intention AN INTEGRATED MODEL FOR CUSTOMER ONLINE
REPURCHASE INTENTION’, Taylor & Francis, 23(1), pp. 1–19. Available at: http://www.tandfonline.com/doi/abs/10.1080/08874417.2011.11645518%0Ahttp://thekeep.eiu.edu/business_fac%0Ahttp://thekeep.eiu.edu/business_fac/8
Downloads
Published
How to Cite
Conference Proceedings Volume
Section
License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.